Our HUABIO guarantee backs all our products. If your product does not perform as described on the datasheet, we will replace or refund your product.
Should one of our antibodies fail to yield satisfactory results when used under the same conditions stated on the product datasheet, Huabio will offer a full product refund if desired. Before we can provide a refund, please contact our support team and complete an application-specific questionnaire to identify quality issues and determine any potential steps to optimize experimental conditions.
Contact us by emailing [email protected] or using our Live Chat to speak to a support team member immediately.